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Connecting with Customers During COVID-19: How to Make Digital Communications More “Human”

make digital communication more human

Businesses big, small and in-between went through some significant changes in 2020 to adapt to the COVID-19 pandemic. One of the main changes being shifting from interpersonal communications and physical interaction to virtual and hands-free communication. If you’re like many, the main focus last year in making this transition was efficiency. You had to change and change quickly – likely …

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